Let's take a look at some key workflow steps.

The heart of WorkRails consists of a purpose-built content management system (CMS) where services are administered, exposed, and integrated with 3rd party APIs. It serves as a repository for all of the content and logic that powers the front-end user experience, which can exist anywhere on the web.

Most commonly, Workrails is typically embedded within Salesforce.com and Salesforce.com Communities, but service catalogs can be exposed anywhere, to any target audience.

Now let's take a look at a typical workflow by clicking on the Blueprinting Services link below.